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Privacy Policy

Effective Date: December 6, 2025

Introduction​

Wryn Technologies Pvt. Ltd. ("Wryn", "we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our web scraping service.

Information We Collect​

1. Account Information​

  • Name and email address
  • Company name (optional)
  • Billing information
  • Payment details (processed by third-party providers)

2. Usage Information​

  • API requests and responses
  • Scrape targets (URLs)
  • Request parameters and configurations
  • Usage statistics and analytics

3. Technical Information​

  • IP addresses
  • Browser type and version
  • Device information
  • API key usage logs

4. Scraped Data​

  • Data you extract using our Service
  • Retained for 30 days by default
  • You control retention duration

How We Use Your Information​

1. Service Provision​

  • Process scraping requests
  • Deliver extracted data
  • Manage your account
  • Process payments

2. Service Improvement​

  • Analyze usage patterns
  • Improve scraping accuracy
  • Optimize performance
  • Develop new features

3. Communication​

  • Send service updates
  • Respond to support requests
  • Send billing notifications
  • Marketing (with consent)

4. Security & Compliance​

  • Prevent fraud and abuse
  • Enforce Terms of Service
  • Comply with legal obligations
  • Maintain service security

Data Sharing​

We DO NOT:​

  • Sell your data to third parties
  • Share scraped data with others
  • Use your data for advertising

We MAY Share With:​

  • Service Providers: Cloud hosting, payment processing
  • Legal Requirements: When required by law
  • Business Transfers: In case of merger or acquisition
  • With Your Consent: When you explicitly authorize sharing

Data Retention​

Data TypeRetention Period
Account InfoDuration of account + 1 year
API Logs90 days
Scraped Data30 days (configurable)
Billing Records7 years (legal requirement)

Data Deletion​

Request data deletion by:

  • Deleting your account
  • Emailing privacy@wryn.io
  • Using dashboard deletion tools

Data Security​

Security Measures​

  • TLS 1.3 encryption in transit
  • AES-256 encryption at rest
  • Regular security audits
  • Access controls and authentication
  • Automated threat detection

Your Responsibilities​

  • Protect your API keys
  • Use strong passwords
  • Enable two-factor authentication
  • Report security incidents

Your Rights​

GDPR Rights (EU Users)​

  • Access: Request copy of your data
  • Rectification: Correct inaccurate data
  • Erasure: Delete your data ("right to be forgotten")
  • Portability: Export your data
  • Restriction: Limit data processing
  • Objection: Object to certain processing

CCPA Rights (California Users)​

  • Know what data we collect
  • Delete your data
  • Opt-out of data selling (we don't sell data)
  • Non-discrimination for exercising rights

Exercising Rights​

Email: privacy@wryn.io Response time: 30 days

Cookies & Tracking​

Cookies We Use​

  • Essential: Required for service functionality
  • Analytics: Usage statistics (Google Analytics)
  • Preferences: Remember your settings

Your Choices​

  • Disable cookies in browser settings
  • Opt-out of analytics tracking
  • Use Do Not Track settings

International Data Transfers​

  • Primary servers in India, US, and EU
  • Data may be transferred internationally
  • Adequate safeguards in place
  • Standard contractual clauses used

Children's Privacy​

Our Service is not intended for children under 18. We do not knowingly collect data from children.

Third-Party Services​

We Use:​

  • AWS/GCP: Cloud hosting
  • Stripe: Payment processing
  • Google Analytics: Usage analytics
  • SendGrid: Email delivery

Each has their own privacy policies.

Changes to Privacy Policy​

We may update this Privacy Policy. Changes effective upon posting. Continued use constitutes acceptance.

Significant changes will be notified via:

  • Email notification
  • Dashboard banner
  • 30-day notice period

Contact Us​

Privacy Questions​

Email: privacy@wryn.io

Data Protection Officer​

Email: dpo@wryn.io

Postal Address​

Wryn Technologies Pvt. Ltd. Bangalore, Karnataka India

EU Representative​

(For EU users) Contact: eu-privacy@wryn.io

Complaints​

India​

Contact: privacy@wryn.io

EU Users​

You may lodge a complaint with your local Data Protection Authority.

California Users​

Contact California Attorney General's office.

Last Updated: December 6, 2025

Next Steps​